Collaboration
Make it easier for two or more people to work together
Statistics
Employees get 50 - 75% of their information directly from other people - Gartner, 2002
7 out of 10 phone calls go to voice mail - Gartner, 2005
Telephone tag costs British companies £20billion per year - The Guardian, 2005
By 2007, the average user will interact regularly with at least 4 types of computing device: a home PC, a digital entertainment system, a corporate computer, and a mobile information device - META Group, 2004
Related Blog Posts
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Useful Links |
Articles
| Link | Description |
| Collaboration 2.0 | Internet paper describing why and how businesses should be looking to use and benefit from Web 2.0 trends (Nov 07) |
| The Unified Communications revolution | Microsoft Executive email from Bill Gates (Jun 06) |
| Never IM in this town again | Article in Wired Magazine (June 2005): Hollywood is replacing the need for agents with instant messaging, using account name/status to indicate availability for work. |
| Me too! - Bedlam | Write up on the Exchange team blog about what happened when Reply-all-itus kicked in on Microsoft's messaging system |