Enterprise Search

Improving information findability

Articles

Link Description
Microsoft offers to buy FAST for $1.2 bn ZDNet blog post. Microsoft has also published a press release (Jan 08)
Enterprise Search: Why it's a crisis and why Googzilla will strike ZDNet blog post highlighting some of the challenges facing organisations who want to implement enterprise search (May 07)

Statistics

Employees get 50 - 75% of their information directly from other people - Gartner, 2002

7 out of 10 phone calls go to voice mail - Gartner, 2005

Telephone tag costs British companies £20billion per year - The Guardian, 2005

By 2007, the average user will interact regularly with at least 4 types of computing device: a home PC, a digital entertainment system, a corporate computer, and a mobile information device - META Group, 2004

Related Blog Posts

Useful Links

Articles

Link Description
Collaboration 2.0 Internet paper describing why and how businesses should be looking to use and benefit from Web 2.0 trends (Nov 07)
The Unified Communications revolution Microsoft Executive email from Bill Gates (Jun 06)
Never IM in this town again Article in Wired Magazine (June 2005):  Hollywood is replacing the need for agents with instant messaging, using account name/status to indicate availability for work.
Me too! - Bedlam Write up on the Exchange team blog about what happened when Reply-all-itus kicked in on Microsoft's messaging system
   

 

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